FAQs

FREQUENTLY ASKED QUESTIONS:                                                                                  

How long will it take to get my order? It typically takes 1-3 days to process which includes dropping off to post office. However, many of our items are hand crafted, so depending on what you order and the size of it, the processing could take 1-7 business days. The shipping time once dropped off to post office can take 3-8 business days. 

A lot of your jewelry says it has “PVD coating”. What is PVD? PVD is Physical Vapor Deposition. PVD coatings are known for their durability, resistance to wear and corrosion, and ability to create vibrant and eye-catching finishes. We use the process of PVD Coating our 18K Gold jewelry over 316L surgical grade stainless steel for a non-tarnish, waterproof, hypoallergenic, polished finish that will hold up best to everyday wear and will never turn your skin green.

What is your return policy? ALL SALES ARE FINAL. However, we do want you to love your order, so should there be a major product issue (functionality or wrong color received) that we might be able to resolve, please don’t hesitate to CONTACT US via our CONTACT US page.

Don't see your question and have one? CONTACT us and we'll do our best to respond with an answer for you.